At NXTNext.com, we value our customers and strive to provide the best possible service. We understand that circumstances may arise requiring you to cancel your booking. To ensure transparency and customer satisfaction, we have established a clear and fair refund policy.
Cancellation Made Within One Week of the Event/Service
We understand that plans can change, and you may need to cancel your booking. If you cancel your booking within one week (7 days) of the scheduled event or service, a 10% deduction will be applied to the ticket price. You will receive a 90% refund of your ticket price. This policy balances our preparation needs with your flexibility.
Example:
If your ticket costs ₹100, a 10% deduction would result in a ₹10 fee. You would receive ₹90 as a refund.
Cancellation Made Within 48 Hours of the Event/Service
As the event date approaches, cancellations have a greater impact on our planning and logistics. If you cancel your booking within 48 hours of the scheduled event or service, a 50% deduction will be applied. You will receive a 50% refund of your ticket price.
Example:
If your ticket costs ₹100, a 50% deduction would result in a ₹50 fee. You would receive ₹50 as a refund.
Cancellation Made Within 24 Hours of the Event/Service
We recognize that emergencies can arise, but cancellations made within 24 hours of the scheduled event or service significantly affect our ability to manage and deliver the event successfully. Therefore, cancellations made within 24 hours will result in a 100% deduction, and no refund will be issued.
Example:
If your ticket costs ₹100, a 100% deduction would result in a ₹100 fee. Therefore, no refund will be provided.
Contact Us
If you need to cancel your booking or have any questions regarding our refund policy, please contact us at [email protected]. Our team is here to assist you and ensure a smooth experience.